Mission
Our mission: A perfectly functioning account management organization for you.
Our mission: A perfectly functioning account management organization for you.
"Money flows to value"
The goal of account management is to provide relevant value to clients.
When an account management organization is driven by value for clients, everyone gets what they need: the clients gets relevant value, the organization profits, the account manager an inspiring goal and the manager grip.
bas@tenacity.nl
+31 6 1855 2550
Map out the improvement possibilities of your account management process in an assessment with one of our experts. Only 1,5 hours (online).
This service is ashort project in which working with account plans is taught, implemented, and delivered in full working order.
Vision and process are sharpened and elaborated so that management and account managers all know who does what, when and why.
Tenacity is originally an American company. Tenacity means "to hold on with vigor". This name reflects exactly what Tenacity was founded for in 1986: to help managed service companies hold on to their very best clients. All of the insights, tools and practices that we implement at our clients' sites are born from the source: clients. From day one, Tenacity has been interviewing decision makers at managed service clients about their motivations for choosing or firing their vendors.
Now, more than 35 years and thousands of interviews later, our services have become much broader. We develop excellent account management processes for and with our clients. This creates grip for managers and success for account managers. This results in profitable growth and clients for life.
What the clients of all our clients worldwide say is still the source of our knowledge for developing our products and services. Let's get acquainted, we are happy to share our experiences.